Since starting PedalMed, Griffin has reduced her hours at the Mercy Medical Center emergency room to one day a week. She also works part-time at Clean Slate, a substance-abuse treatment center in Northampton.
Griffin said she thinks that meeting her clients at their homes can help her connect with them more than she would in a white lab coat at a doctor’s office. “It helps to see I’m a human being and we’re working toward a common goal,” she said.
The thing that has surprised her most about the business is how much fun she would have with her clients, who quickly become friends. “It’s amazing. I love these guys,” she said of Mandeville and Adams, while sitting at their kitchen table recently.
Mandeville even joined her family for Thanksgiving dinner because Adams was out of town for the day.
“I love it,” Mandeville said of Griffin’s visits. “We both look forward to it.”
Griffin said she hears positive comments from people when she rides her bike around town, towing her PedalMed sign. Some of those who stop her are doctors who say they wish they could focus more on preventive medicine, she said.
She said she used to believe the doctors who said their patients don’t want to change to get healthy.
“But it’s not true,” she said. “I have yet to go to someone’s home and find that they don’t want to get better.”