The part, located above the gas pedal, is fairly easy to remove and reinstall. The problem is the downtime while it is in route to and from the repair facility.
I called Lincoln Motor Co. owner services — Mercury is now defunct — and asked if a goodwill gesture or policy adjustment was in the works. I was told affected owners should contact them and that issues would be addressed on a case-by-case basis. I’d be sure to mention that I’d have a hard time trusting one of their current or future products were they not to stand with me on such a serious safety concern.
I think Ford is presently building some really great vehicles. Hopefully they might inspire you to feel good about this one again — and come back for another when you’re ready for a new one.
You mentioned the headlights returned as you pulled back on the turn signal lever. This is called flash-to-pass, and in these vehicles, headlight power is supplied via a different path than through the LCM. This could be a lifesaver, if one can remember to quickly execute the maneuver during an unexpected lights-out emergency.
Brad Bergholdt is an automotive technology instructor at Evergreen Valley College in San Jose, Calif. Readers may send him email at firstname.lastname@example.org; he cannot make personal replies.
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