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Business

September 7, 2012

Getting a Deal at the World's Biggest Store

I receive more questions by far about coupon policies at Walmart than I do for any other store. So, last week and in today’s column, I set aside my “no names” policy to answer the most-asked questions about the big retailer.

Wal-Mart Stores’ coupon policy differs somewhat from other retailers, so the questions are worth exploring.

Here’s what’s on readers’ minds regarding Walmart’s coupon acceptance and price-matching policies:

Dear Jill,Do your readers know you can use competitors’ store coupons at Walmart? I do this all the time but sometimes they get denied, which is why I’m writing. They said I can use a coupon from another store with a price on it, but they disallow coupons that don’t bear a price. Don’t all coupons have the dollars-off on them?” – Bailey K.

Dear Bailey,Walmart’s coupon policy can be found online at walmartstores.com. Here’s what it says about using competitor coupons: “Competitors’ coupons [must be for] a specific item for a specified price, for example, $2.99.” For example, let’s say that you have a Walgreens store coupon for a 2-liter bottle of Coke for 99 cents. You could take that coupon to Walmart and purchase a 2-liter of Coke for 99 cents, because the coupon specifies a specific price.

Now, if I had a Walgreens store $2-coupon for a hairbrush, I could not use it at Walmart. The coupon reduces the price I pay by $2 but it doesn’t state the final, end price of the hairbrush. Make sense?

BOGO fans will be pleased to know that Walmart also will accept Buy one, get one free coupons for items with a specific price, such as “Buy one for $4.99, Get One Free.”

Dear Jill,I love Walmart’s price-matching policy. It’s easy to gather up a bunch of ads and take them all there to save chasing around town. They will match the prices and that saves me time and gas! Is there anything they won’t price-match?” – Emma G.

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