HAVERHILL — Residents are being urged to contact City Hall to report poor plowing during and after snow storms.
City Councilor Mary Ellen Daly O’Brien has asked residents to call City Hall or the Department of Public Works whenever they encounter a poorly plowed street.
She asked residents to make an extra effort to report places where side roads meet main roads and mounds of leftover snow impact traffic safety.
She said these “sloppy corners” can make it difficult to turn onto or exit a side street.
“I want to let people know that they have options for reporting problems with snow removal and how streets are plowed,” Daly O’Brien said. “It’s been a busy winter with a lot of storms. So if people see the streets aren’t plowed as they should, feel free to call City Hall and let us know.”
She said she wants residents to understand that their concerns will not be ignored and that something will be done.
“This way the DPW knows where there is a problem and they can get that street cleared in a timely manner,” she said, “especially where it enters a main drag and is causing traffic issues.”
Earlier this week, Daly O’Brien said mounds of snow left at various intersections during recent storms created a driving hazard.
She said the snow mounds made it difficult to exit or enter side streets off Main, Lawrence and Summer streets and Lincoln Avenue.
She said she noticed the problem in past storms, including last week’s storm. Daly O’Brien praised the Highway Department for the work it does clearing snow from streets, but said residents can help the department do an even better job by letting the city know about problem areas.
David Van Dam, Mayor James Fiorentini’s chief of staff, said residents with concerns about plowing can call the mayor’s office or the Highway Department or fill out an online request through the mayor’s 24 Hour Constituent Services link on the city’s website, www.ci.haverhill.ma.us. A drop-down box offers a selection of topics residents can report, such as Potholes, Trash Pickup, and Snow Plowing/Street Sanding.
Van Dam said residents can reach the city via the internet at any time, day or night, or they can bring their concerns directly to the mayor during his office hours, which are on Tuesdays from 3 to 4 p.m.
The city’s pothole program, which urges the public to report potholes, has been successful.
How to report a problem
By Internet: Use the 24 Hour Constituent Services link on the city’s website, www.ci.haverhill.ma.us
By phone: Call the mayor’s office, 978-374-2300
In person: At the mayor’s office hours, Tuesdays from 3 to 4 p.m. in City Hall