“I do understand her concerns,” Bellerose said about Maglio. “She’s a mom and she worries about her child.”
Maglio said she was pleased with the response she received from city and school officials, including a follow-up conversation with Gill. She said he assured her that her son would not be dropped off at the wrong stop again.
Scully said the School Department transports more than 6,000 students a day and sometimes mistakes happen, but they are not intentional.
“We are fully aware that watching out for the well being of every child is the most important part of our job,” Scully said. “I’m glad the people in the School Department and city were very attentive to the needs of this parent and that it worked out well.”