EagleTribune.com, North Andover, MA

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August 11, 2013

Cell service remains spotty in Southern N.H.

Consumers, providers have differing views

(Continued)

“The gating item is aesthetics,” he said. “Where to put it and how it looks, that’s where I have to be creative.”

George said whether it’s a large building with an antenna on top, or some other measure. He just wants to get the signal in an elevated area.

Residents are still frustrated with service, but there are ways to improve it.

“We switched to Sprint and I couldn’t get any calls at home,” said Maureen Heard of Derry. “I kept yelling at people through static. But I called them up and they gave me a booster to put in our house like a router. Ever since then, it’s been great.”

Murphy, the Verizon spokesman, said downloading the latest system update on a device can mean better coverage and connecting to more towers.

But others remain frustrated that more can’t be done.

“I’m surprised,” said Davidson of Derry. “I didn’t think this would still happen in this day and age.”

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