EagleTribune.com, North Andover, MA

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April 5, 2013

Haverhill used-car dealer gets reprieve from Council

Customers with complaints against Kalil failed to show at meeting

HAVERHILL — A local used-car dealer escaped possible disciplinary action last night when two customers with complaints against him failed to show at a License Commission meeting.

After listening to Robert Kalil’s version of the disputes, the commission voted to bring the used-car dealer back to their May meeting and take up the complaints against him then. In the meantime, police will to attempt to contact the customers and try to set up a date when they can come and tell the commission their stories, commissioners said.

Kalil’s 495 Car & Truck dealership at 1175 Main St. was formerly known as Fenway Auto Park.

Police Captain Alan Ratte said a police investigator tried to contact Stefan DiGregorio of Wakefield several times to discuss his complaint against Kalil, but that DiGregorio has not returned the officer’s phone calls.

Assistant City Clerk Heather Budrewicz said DiGregorio and one other customer with a pending complaint against Kalil told her via email that they could not attend last night’s meeting due to work and school conflicts. In an email to The Eagle-Tribune last night, DiGregorio said he was disappointed he was unable to attend the meeting.

DiGregorio filed a police report last month and complained to several consumer agencies after he said Kalil threatened to have him fired from his job at a local ambulance company during their dispute over his attempt to return a vehicle he purchased from Kalil under the state’s Lemon Law.

The other customers, Randy and Tammy Duquette, said they purchased a 2005 Dodge Ram truck from Kalil earlier this year and at the time of sale were given an “IOU” for a replacement chrome rim and four new tires. The deal also included a promise that certain repairs would be made before the Duquettes took delivery of the vehicle, they said. They claimed Kalil replaced the original tires with other used tires, failed to replace the rim and did not make other promised repairs. They said Kalil avoided their phone calls and emails as they sought to resolve the matter.

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