EagleTribune.com, North Andover, MA

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November 14, 2013

Restaurant manager saves life of customer

ANDOVER — Marcie Martellucci, a veteran of the restaurant industry and manager within Salvatore Restaurants’ chain for five years, has a new title to add to her resume: life saver.

Martellucci is credited with saving a customer’s life on Tuesday after he went into cardiac arrest while setting up for an event at Salvatore Restaurants’ location in downtown Andover that afternoon.

“We had a gentleman coming in for a private party in our back room. He was setting up,” Martellucci said. “I ran into the office to grab something and as I went out, one of the servers in the kitchen yelled for me.”

When Martellucci got back into the back room, the customer was lying on the ground. He wasn’t breathing, he had no pulse and the clock was ticking.

As staff called 911, “I had one of the patrons in the restaurant help me, and he came over and we administered CPR until police, fire and ambulance got there,” Martellucci said.

The initial call went out at 4:40 p.m. Four minutes later, police and fire got on the scene. An automatic external defibrillator was set up and a shock was administered to the man, Andover Fire Chief Mike Mansfield said.

“We shocked him and the patient, after being shocked, was what we refer to as ‘converted,’” Mansfield said.

The man, described as a 65 year old who lives out of state, was transported to Lawrence General Hospital. He later went to Beth Israel Deaconess Medical Center for double-bypass surgery and is recovering, Martellucci said. His identity and condition weren’t available yesterday.

Since the incident, life at work has been business as usual. When asked if she’s been getting congratulated by colleagues and customers, she said workers were talking about it, but “there are no customers congratulating. They didn’t know. It hasn’t been out there.”

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