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January 23, 2014

Plaistow selectmen upset over Comcast 'monopoly'

Increasing costs, poor service worry officials

(Continued)

Fitzgerald said it would be difficult to attract another cable company to Plaistow.

“As a smaller community, we just haven’t been able to attract another provider to compete with Comcast,” Fitzgerald said. “The board has asked that I look into inviting some other cable companies to offer their services in town. I will be doing that over the next few weeks, but it would certainly be a challenge. “

Ingerson said she had more problems with Comcast than just the rate increases.

“The service is poor,” she said. “The costs are increasing, but the service and quality of service is not. Service is interrupted with black box messages or choppy squares throughout the picture. This occurs almost every night.”

The town is in the fifth year of a five-year contract with Comcast. Fitzgerald said the current plan is to re-up that contract.

“There is very little that a town can do to affect the rate,” he said.

Fitzgerald is a proponent of a regional contract for cable.

“It would give us a stronger position in terms of municipal and regional needs,” he said. “We could maybe strategically coordinate equipment investments in technology.”

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