Solomon said police also used social media to spread information during the recent blizzard.
As chief, Solomon said community outreach has always been a priority for Methuen police. By using social media and the new app, he said the department is simply adapting to new technology.
“We’re finding people are more comfortable sending the message than calling,” said Solomon. “So many people are on their phones so much now, it’s almost their first response to send a text or email.”
Users can send information anonymously or they can include their email address or phone number to receive a response.
Solomon stressed the app should not be used during emergency situations. Residents are still asked to dial 911.