EagleTribune.com, North Andover, MA

New Hampshire

July 24, 2013

Some 90K customers leave PSNH


“We are confident that the trend of customers seeking competitively priced electricity will continue despite PSNH’s recent rate reduction, which leaves the utility’s rates above market,” said Daniel Allegretti, New England chairman for the Retail Energy Supply Association. “Customers should continue to evaluate competitive offers for electricity supply to capture the value made possible by competition in electricity.”

“We pride ourselves on offering our customers competitive rates and exceptional value,” said Taff Tschamler, senior vice president at North American Power. “Our company was founded on the principles of customer service and giving back and we look forward to working with more Granite Staters as they continue to switch.”

“Savings is important to New Hampshire consumers, but they are also interested in the long term economic, environmental, and social health of the state,” said Candace Sanborn, who heads ENH Power’s philanthropic Power to Help Program. “While offering competitive rates is important, being good stewards of the environment, and doing business with companies who give back at the local level to community groups is also very important to consumers.”

Making the choice is simple and quick. Customers who switch will continue to receive a single bill from PSNH and pay their bill the same way they normally do. PSNH will still be responsible for the delivery service.

That means PSNH will still be responsible for the wires into customer’s homes, reading the meter, trimming trees and responding to outages. No new equipment is required and PSNH does not need to come to the customer’s home to make the switch.

Customers can review the list of companies offering service at the New Hampshire Public Utility Commission website or by calling the PUC at 1-800-528-2070. Once the customer has chosen a supplier, they can sign up over the phone by calling the supplier or go online to the supplier’s website. With the customer’s PSNH bill and account number, it usually takes just a few minutes to make the switch.

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