EagleTribune.com, North Andover, MA

New Hampshire

November 26, 2012

USPS disputes Pelham delivery complaints

(Continued)

“Pelham’s letter carriers have been based out of Hudson for 18 months or so,” Rizzo said. “They are the same carriers who delivered Pelham mail before the move, so that is a non-issue.”

“Two veteran carriers have retired and one transferred to another town,” he said, “and this may contribute to some isolated delivery issues with carriers hired since that time.”

A 911 address system for public safety was instituted in Pelham several years ago and some customers have resisted using their new addresses, Rizzo said. That can affect deliveries, he said.

Most parcel deliveries have tracking numbers and are scanned when first received at the post office and again if they brought back as undeliverable.

“There is no indication of problems in this area,” Rizzo said.

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