EagleTribune.com, North Andover, MA

Real Estate News

July 23, 2012

How to Avoid Unscrupulous Moving Companies


Syndicated —

Gather information

While the estimator is at your home, get all the details you can about the company. Make sure it will not be contracting the job out to another mover. Ask how long the company has been in business. Also ask for:

  • The company's full name and other names under which it does business.
  • The company's address, phone numbers, email and website addresses.
  • Names and contact information for at least three local references.
  • U.S. Department of Transportation and Motor Carrier license numbers.
  • The booklet "Your Rights and Responsibilities When You Move." Federal law requires interstate movers to provide this booklet to customers. For in-state moves, movers are regulated by the state's department of transportation or its public utilities or commerce commission; some states publish their own guides.

Compare estimates, dig deeper

When you've gathered your estimates, compare them. Beware of extremely low bids; examine high bids to see where extra costs are coming from. Next, take the information you've collected and do more research:

  • Are the companies incorporated in your state?
  • Check with the secretary of state's office to confirm how long the companies have been in business.

Watch for red flags

Movers are almost always paid upon delivery. Reputable movers will not demand cash or a large deposit; if you pay up front, you have no control over when - or if - you'll see your belongings again.

Also be aware that some companies get around the Better Business Bureau and other scam busters by constantly doing business under new names. Be sure the company has a local address and answers the phone with its full business name - not just "movers" or something equally generic.

The importance of hiring a reliable, capable mover cannot be overstated. If you have questions, ask for clarification. Best case, you'll end up with several competitive bids from reputable companies - then you may be able to negotiate to get an even better rate.


Text Only | Photo Reprints
Latest News
Real Estate News

NDN Video
Raw: 2 Shells Hit Fuel Tank at Gaza Power Plant Raw: Massive Explosions From Airstrikes in Gaza Giant Ketchup Bottle Water Tower Up for Sale Easier Nuclear Construction Promises Fall Short Kerry: Humanitarian Cease-fire Efforts Continue Raw: Corruption Trial Begins for Former Va Gov. The Carbon Trap: US Exports Global Warming UN Security Council Calls for Gaza Cease-fire Traditional African Dishes Teach Healthy Eating 13 Struck by Lightning on Calif. Beach Baseball Hall of Famers Inducted Israel, Hamas Trade Fire Despite Truce in Gaza Italy's Nibali Set to Win First Tour De France Raw: Shipwrecked Concordia Completes Last Voyage Raw: Sea Turtle Hatchlings Emerge From Nest Raw: Massive Dust Storm Covers Phoenix 12-hour Cease-fire in Gaza Fighting Begins Raw: Bolivian Dancers Attempt to Break Record Raw: Israel, Palestine Supporters Rally in US Raw: Air Algerie Flight 5017 Wreckage
Photos of the Week